How things work in your house

Because we know that meters can be a mystery and cookers can be quirky, here's a little help in getting to know your house. If you can't find what you're looking for, let us know and we'll do our best to track down a manual for you.

23 Ash Grove

How to read your meters

Electricity: The meter is in the second room in the basement. Read the first five numbers.
Gas: The gas box is in the front garden. Read the first five numbers.

How to work your thermostat

Your heating is controlled by a Netatmo thermostat via an app on your phoneWatch Netatmos' YouTube video for full instructions.

33 Ash Grove

How to read your meters

Electricity: The meter is in the basement. Read all five numbers.
Gas: The meter is in the basement. Read the first five numbers.

How to work your thermostat

Your Worcester Bosch heating thermostat is in the hall.
Download the instruction manual.

How to work your tumble dryer

Download the instruction manual for your BEKO dryer.

35 Ash Grove

How to read your meters

Electricity: The meter is in the cupboard near the front door. Read the first five numbers.
Gas: The meter is in the basement. Read the first five numbers.

How to work your thermostat

Your Drayton Digistat heating thermostat is in the hall.
Download the instruction manual.

43 Ash Grove

How to read your meters

Your gas and electricity meters are in the main chamber of the basement. For both, read the first five numbers.

How to work your thermostat

Your Drayton heating thermostat is in the hall.
Download the instruction manual.

How to work your vacuum cleaner

Something you can't figure out about your Dyson V6?
Check out Dyson' s video support guides and manual.

46 Ash Grove

How to read your meters

Electricity: The meter is in the basement cupboard. Read all five numbers.
Gas: The gas meter is to the left of the front door steps. Read the first five numbers.

How to work your thermostat

Simply turn the dial to adjust the temperature of your heating.

48 Ash Grove

How to read your meters

Electricity: The meter is in the basement laundry room. Read first five numbers.
Gas: The gas meter is to the left of the front door steps. Read the first five numbers.

How to work your thermostat

Your Honeywell thermostat is on the wall in the hall.
Download the user guide.

2 Brudenell Mount

How to read your meters

Electricity: The meter is in the basement front bedroom inside the cupboard. Read first five numbers.
Gas: The gas meter is in the front garden to the right of the front door steps. Read the first five numbers.

How to work your thermostat

Your Salus thermostat is in the hall.
Download the user guide.

How to work your oven

Download your Neff oven user manual.

23 Manor Terrace

How to read your meters

Your meters are in the middle chamber of the basement.
Electricity: Read all the numbers.
Gas: Read the first five numbers.

How to work your thermostat

Your Salus thermostat is in the hall. Download the user guide.

35 Moorland Avenue

How to read your meters

Electricity: There are two electricity meters inside the wall unit in the basement kitchen. Read all the numbers on both of them.
Gas: The meter is on the wall next to the path at the front of the house. Read the first five numbers.
There is a second gas meter with a zero reading; ignore it as it's no longer in use.

How to work your thermostat

Your Salus thermostat is in the hall. Download the user guide.

35 Oatland Gardens

How to read your meters

Electricity: The meter is inside the kitchen cupboard next to the fridge. There's a meter for the solar panels in there too.
Gas: The meter is outside.

How to work your thermostat

The main thermostat on the landing controls the heating in the kitchen, living room and bathrooms (and its controls are in the kitchen). Your bedrooms have individual thermostats on the radiators, which you can use to override the settings of the main thermostat. It's important to turn and release your radiator thermostat just a few millimetres for each degree of change you require. Go easy now. If you try to turn it like a normal radiator knob, you risk breaking the thermostat off altogether. Speaking from experience!

Can't find the instructions you're looking for? Get in touch.
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